Customer Feedback

NewNet Ltd has contracted zanaNET for a range of services including operational network management, cost analysis and reduction, project architecture and 3rd line technical support services.

They have proved to be reliable at every stage, clear and uncomplicated in their contractual approach and willing to become part of the team and go the extra mile when needed.

We are planning to contract zanaNET for more services in the future and expect this to be a very successful and mutually beneficial relationship.

Darren Hilton - MD, NewNet Ltd

We [Netwise Hosting] currently use zanaNET to help support our bespoke data centre facility more effectively, which means that we can focus more completely on our core business activities. From network design, configuration, security and support, zanaNET have us covered for any eventuality, which is an important safety net for a high-uptime facility like ours. zanaNET are as much a preventative measure as they are an active part of our on-going supporting infrastructure; they ensure our systems are monitored around the clock, and that they are already well prepared for anything that gets thrown at them. Their consultation service and subsequent system design services have enabled us to build resilience into the network from the ground up, meaning we are protected from both hardware failure and malicious attacks.

The zanaNET team have integrated into our own processes seamlessly, and effectively function as members of our own organisation. Communication channels are clear and enable us to deal with problems as quickly as possible. They are committed to our cause, and are happy to work to our pre-existing ways of working in maintaining our brand and image.

The Netwise Hosting team would not hesitate to recommend zanaNET to fellow data centres in need of additional external support and project assistance.

Matt Seaton - Senior Manager, Netwise Hosting Ltd

K100 design & supply luxury kitchens, bedrooms, bathrooms, home study and home entertainment furniture nationwide. We needed a computer network and systems that could handle our CAD programme, back-end management system and an in-house e-mail solution.

zanaNET came up trumps and are always on hand if we have any issues. They also introduced us to VoIP, and whilst we were concerned initially at the level of investment it has proven to be a long term cost saving and again zanaNET have provided excellent support. They are concise, knowledgeable and courteous, I am very pleased with our relationship and would highly recommend their services.

Steve Anam - Director, K100 Kitchens

We have been working with the guys from zanaNET for many years now so when we have a client requirement that suits their expertise we have no hesitation in using them.

They are trustworthy, honest, helpful and extremely good at what they do!

Scott Pinhorne - Managing Director, VOXIT Ltd

Having asked potential suppliers to go through a rigorous process of selection we made the choice to select ZanaNET to manage the core network for Securus Communications. The decision has turned out to be one of the best we have made as a business as they have become an indispensable resource and very much part of the team from day 1.

They have listened to everything we wanted to do, critiqued our plans, and made excellent contributions that have saved time and money. They have designed commercial models to suit our needs and ever expanding network, and we genuinely cannot recommend them highly enough.

Brett Rowe - Director, Securus Communications Ltd