Job Vacancy – Application Engineer

ZanaNET are looking for a new Application Engineer to join their rapidly expanding team, to be involved in exciting projects and being introduced to the latest and up-coming technologies.

Job Summary:

This position requires a skilled, motivated technical engineer who is customer focused. The role requires someone with a passion for computer systems engineering and a good working knowledge of the various systems detailed within this job description. The position requires the candidate to be able to work effectively both as part of a team, individually and demonstrate the ability to solve complex problems in a logical, effective and efficient manner.

Duties and Responsibilities:

  • Providing quick, accurate and professional responses to client support
  • Queries/ticket support by both telephone/email and online ticket system
  • Design and Implementation of new client solutions
  • Maintenance/upgrades of existing client systems and core internal systems
  • 3rd level support to junior systems engineering team
  • Off-site work where required, for example data centre maintenance
  • Out of hours on-call assistance on rota basis

Required Skills:

  • Excellent working knowledge of Linux system administration
  • Good knowledge of Windows system administration
  • Virtualisation experience – VMware vSphere / ESXi / vCenter / VSAN
  • Strong application knowledge, including: DNS/SQL/SMTP/RADIUS/FTP/HTTP/HTTPS
  • Experience applying software security patches and updates at scale
  • Basic networking knowledge (LAN / VLAN / BGP / NAT / IP Subnetting)

Desirable Skills:

  • Encryption, SSL and VPN technologies
  • Software firewall experience / Web Application Firewalls
  • VoIP technologies
  • Experience with VMware Cloud Director / Veeam B&R / Zerto DR
  • Some automation/scripting knowledge

Qualification Requirements:

  • Bachelors or Masters degree or comparable industry equivalent experience in systems/applications engineering or systems/applications support

Working Environment:

  • Normal office environment
  • UK Data Center locations
  • Occasional travel required to maintenance or customer locations
  • Note: As of Nov 2021 the role will mainly involve home working with some office working and maintenance / customer site visits required

Base salary in range: