ZanaNET are looking for a new Application Engineer to join their rapidly expanding team, to be involved in exciting projects and being introduced to the latest and up-coming technologies.
Job Summary:
This position requires a skilled, motivated technical engineer who is customer focused. The role requires someone with a passion for computer systems engineering and a good working knowledge of the various systems detailed within this job description. The position requires the candidate to be able to work effectively both as part of a team, individually and demonstrate the ability to solve complex problems in a logical, effective and efficient manner.
Duties and Responsibilities:
- Providing quick, accurate and professional responses to client support
- Queries/ticket support by both telephone/email and online ticket system
- Design and Implementation of new client solutions
- Maintenance/upgrades of existing client systems and core internal systems
- 3rd level support to junior systems engineering team
- Off-site work where required, for example data centre maintenance
- Out of hours on-call assistance on rota basis
Required Skills:
- Excellent working knowledge of Linux system administration
- Good knowledge of Windows system administration
- Virtualisation experience – VMware vSphere / ESXi / vCenter / VSAN
- Strong application knowledge, including: DNS/SQL/SMTP/RADIUS/FTP/HTTP/HTTPS
- Experience applying software security patches and updates at scale
- Basic networking knowledge (LAN / VLAN / BGP / NAT / IP Subnetting)
Desirable Skills:
- Encryption, SSL and VPN technologies
- Software firewall experience / Web Application Firewalls
- VoIP technologies
- Experience with VMware Cloud Director / Veeam B&R / Zerto DR
- Some automation/scripting knowledge
Qualification Requirements:
- Bachelors or Masters degree or comparable industry equivalent experience in systems/applications engineering or systems/applications support
Working Environment:
- Normal office environment
- UK Data Center locations
- Occasional travel required to maintenance or customer locations
- Note: As of Nov 2021 the role will mainly involve home working with some office working and maintenance / customer site visits required
Base salary in range:
£40,000/yr